Privacy Policy

1. Information We Collect

When you use PaperPe, we collect the following information:

• Account Information: Name, email address (via Google OAuth)
• Payment Information: Order ID, payment status (processed by Razorpay — we do not store card details)
• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, IP address, operating system

2. How We Use Your Information

• To provide and maintain our services
• To process payments and deliver purchased products
• To send transactional emails (purchase confirmations, welcome emails)
• To improve our platform and user experience
• To send occasional product updates (you can unsubscribe anytime)

3. Data Storage and Security

Your data is stored securely on Supabase (hosted in the EU). We implement industry-standard security measures including encryption in transit (HTTPS) and at rest. We do not store payment card information — all payment processing is handled by Razorpay, a PCI-DSS compliant payment gateway.

4. Third-Party Services

We use the following third-party services:

• Google OAuth — for authentication
• Razorpay — for payment processing
• Resend — for transactional emails
• Vercel — for hosting
• Supabase — for database

Each third-party service has its own privacy policy governing their use of your data.

5. Cookies

We use essential cookies for authentication sessions. We do not use advertising or tracking cookies. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Unsubscribe from marketing emails at any time

To exercise these rights, email us at hello@paperpe.in

7. Data Retention

We retain your account data for as long as your account is active. Purchase records are retained for 7 years as required by Indian tax law. You may request account deletion at any time.

8. Children's Privacy

PaperPe is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

9. Contact

For privacy-related queries: hello@paperpe.in